Elevated Brand Image powered by Conversational UI to provide Voice-Enabled Hands-free information to Digital Native Passengers for one of Australia's largest Airline

The client is the cargo handling division of Airlines Group. The group uses the freight capacity of its group airlines' passenger flights and maintains three global hubs. It provides freight transportation to more than 350 destinations in over 80 countries. 

The dynamic services industry challenges companies to transform their business models. ElfTouchTM meets this business need by optimizing service and support operations resulting in enhanced cost savings, time savings, efficiency, and accuracy.

A nationally recognized insurer was looking to automate its manual customer onboarding process. Selling Massachusetts commercial auto, only the client’s quoting process was automated. Coforge implemented and migrated their onboarding systems to the Duck Creek PAS system.

With its Duck Creek implementation blueprint, Coforge was able to understand the gaps, gather requirements, and deliver on a full-suite Duck Creek implementation within 6 months of planned program testing before Go-live. 

The demand for accelerated underwriting life insurance products has exponentially grown as consumers prefer to buy policies without having to undergo medical tests.

Data is critical to solving challenges such as persistent low-interest rates or deteriorating mortality margins.