Case studies
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Following a competitive process, Coforge transitioned and transformed the IT services of a major UK regulator.
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Coforge solution delivered an immediate 30% cost saving with further sustainable year on year reductions. Leveraging our in-depth IT services experience.
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Voya Investment Management is the asset management arm of Voya Financial, a leader in retirement services and investing. A lack of a centralized mechanism for on-boarding new customers has been a challenge for Voya. Voya's 17 separate departments used 20 different systems for on-boarding, which had over 170 different tasks. Coforge have solved Voya's challenge by using our award winning Stakeholder On-boarding Framework, which leverages Appian’s Enterprise Application Platform to streamline, accelerate and enhance stakeholders' digital on-boarding experience. Read full case study to know more.
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The Client associated with Coforge for Integrated Monalisa Passenger Revenue Accounting solution that provided them with major cost savings due through automation & enabling more accurate and timely revenue accounting, minimizing the revenue loss apart from generating reports.
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The New York Department of Financial Services introduced 23 new regulations for data encryption and security, which the client required to meet in a very short timeline. Using a four-pronged approach involving discovery stage, careful analysis, out-of-the-box build for Salesforce encryptions, and a comprehensive testing stage, we successfully delivered the needed resolution.
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The client was looking to expedite customer on-boarding and wanted to minimize the manual work across various onboarding stages. He partnered with us to track and create various activities and tasks on Salesforce and support real-time, on-demand fetching and feeding of most updated customer onboarding information to external entities like SetIt, FundOps and Task Manager for a simplified experience.
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At the client end, the current level of marketing operations relied on manual processes and failed to provide customer-centricity, speed-to-value, and productivity to the advisors and their end customers. A timely implementation of Salesforce marketing cloud resulted in personalized customer experiences based on user journeys, better user engagement and enhanced productivity of advisors.
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The client is a global financial enterprise servicing customers in more than 40 countries. Coforge helped the client in deploying an enterprise-wide Security Incident and Event Monitoring (SIEM) solution and was responsible for remote monitoring for the client.
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A US-based privately held media company wanted to customize its finance and accounting (F&A) function, transform the F&A processes to accommodate an ambitious expansion plan, and support a culture that embodied the company’s values. Coforge was engaged to transform the function seamlessly with a customized and innovative solution, which reduced the cycle time of payroll processing, payment application, monthly reconciliations, and invoice processing by 30%.
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A leading destination carrier in the US turned to us to improve the quality and speed of releases of complex, business-critical applications. Our solution not only helped to reduce errors, but also cut the release cycle from weekly to daily and on-demand.
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A leading US airline was seeking to redefine travel experience across channels, devices, and touchpoints. Ensuring complete automation of business process spectrum, we helped drive performance improvement along with growth in passenger and ancillary revenues.
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The client, a global investment manager, was looking to transform to a Cloud-ready state and engaged Coforge. Leveraging our Cloud methodology, we delivered full stack service from strategy through migration and modernization leading to business transformation.