When a major global airline anticipated a wave of huge growth, it turned to digital automation and real-time analytics as part of its digital transformation journey. We set up a stable decision platform that drew on both operational and real-time data to enhance passenger services and administrative functions. This helped in improving time-to-market of new features at reduced cost while creatively leveraging automation in reducing labor as well as auto-fixing of customer issues.

With the increasing use of smartphones compatible across multiple platforms, companies must consider how to best utilize these platforms to increase their reach amongst the customers. We developed a custom mobile application for one of world’s major suppliers of cement to enable greater productivity and profitability on-the-go. The application developed provided real-time updates in SAP without any dependency on Internet connectivity.

A global building materials and aggregates company wanted greater control and visibility into the processes for continued growth and expansion. The client partnered with Coforge to address the business challenges from its decentralized and diverse IT landscape. Discover more on how it helps them simplify the IT landscape and processes.

The Client is a U.S. regional bank providing retail, commercial banking, commercial real-estate lending, private client and specialized financial services. The Client uses Fiserv Signature tool as its core banking platform for its retail and commercial banking business. They were looking for a technology partner that would help them with periodic upgrades to Fiserv’s signature banking platform, deploy enhancements, provide quality assurance on fixes and administer the full production support, and build separate DataMarts and integrate the Actimize AML solution. Coforge' holistic core banking solution on Fiserv platform integrates the core system with DataMart and Actimize AML solution. We provided additional support by setting up business rules, performing product set-up and configuration and general ledger account set-up.

A publicly held personal line insurer in the US required a flexible, centralized system for the commercial and personal lines agents to help them quickly access data on hand-held devices. Coforge developed a system that standardized and streamlined processes—enriching the overall experience of the agents.

Coforge used its capability and proven execution skills in managing and supporting new banking system to transform client’s existing Total Banking Automation (TBA) system to a cloud-based, integrated Core Banking System (CBS). After the transformation, the client was able to meet compliance requirements, and expand their operations. The client also won accolades for being the first progressive bank in North India to bank on the CBS.

The Client is a prominent cooperative Bank in New Delhi  that provides all types of accounts facility like Current Deposit, Savings Bank Deposit, Recurring Deposit and Fixed Deposits. The bank serves customers belonging to lower income strata, helping them uplift their standard of living. Through partnership with Coforge’ the client implemented a comprehensive, cost-effective and automated solution - AMLEasy - to help them meet and comply with the directives and mandates pertaining to AML.

An asset management firm used Coforges' performance engineering expertise to fine-tune the application, helping the company keep pace with the new requirements of the advisors. Our systematic approach provided several opportunities for implementing quick and flawless enhancements in the existing system.

Coforge has end-to-end capabilities in process reengineering and knowledge transition with a proven track record of implementing workflow and task scheduler. To overcome the challenges of process inefficiencies, manual efforts in managing data and lack of measurement framework, a leading asset management firm chose us to add more value. We were able to centralize the operations, ensure data standardization and operational efficiency basis proprietary ProcessGymTM methodology, Knowledge Management framework, and Operational Excellence Center approach.

How can a successful, growing, wholly-owned subsidiary of a Hong Kong-based Airline Group Company better handle cargo to gain a competitive edge?

The Client, a premier ground-handling and in-flight catering service provider, associated with Coforge and developed a unique IP based platform called COSYS. The successful implementation of COSYS has enabled us to develop a world-class cargo ground handling system which is now being deployed across multiple airports around the world.

Coforge assumed the overall responsibility for a leading destination company’s manual operations and capacity constraints. We partnered with the clients in-house team to implement a proprietary, technology-assisted workflow system that helped them process their backlog in a time-bound manner—reducing their go-live timelines.