The client is a leading limousine service provider in the US and has pioneered the chauffeured services in the country. The client’s business IT landscape needed a complete overhaul as their huge inventory of applications had no clear mapping between the business function and the technology applications that supported it. Coforge’ solution approached this crucial exercise in three transformation phases: organization transformation, governance transformation and process transformation, while providing premier customer experience.

One of the largest travel aggregator in India sought a mobile application to encapsulate all functionalities related to flight reservations. Coforge developed an Apple iPhone application to enable passengers to quickly search and book air tickets from anywhere.

Get mobile fast or lose a hard-earned competitive edge; when our client was at this crossroad, they turned to Coforge. Their reservation system had a large client base in the hospitality industry.

Infrastructure and operations professionals get the importance of developing a comprehensive disaster recovery (DR) plan, testing it frequently, and automating it as much as possible.

The client is a leading provider of wealth and investment management platforms, advisor services, fund management, and end-to-end operation solutions to the financial services industry. They were looking for a solution that could transform their Global Wealth Platform and manage multiple integrated systems that go along with it. Coforge was chosen as the development and testing partner for developing and enhancing this platform basis our expertise in financial systems.

The client is a wholly-owned subsidiary of a dynamic international (re)insurer in the market with an underwriting capacity of £525-million as of 2010. This case study shows how the client transformed its outdated risk accumulation methods with the Terrorism Risk Accumulation and Control (TRAC), an Exact module, and simplified its risk management across 169 countries.

Coforge helped an asset management firm to re-engineer its legacy system, enabling the organization to enhance the capabilities of the existing system. This resulted in reduced IT cycle time and better capacity utilization.

Tradeship is a leading supplier of IT Software Solutions for Container Shipping Lines.  Coforge along with its solution partner – Trade Ship, developed a concrete integration plan for the client, focusing on improving efficiency and performance of their IT environment. Sealiner, a web-based product of Trade Ship was implemented that addressed the client’s requirements from integration to collaboration.

When a US-based public gaming corporation realized its IT environment was not reliable and scalable and resulted in uncontrollable IT spends, it turned to Coforge for a solution. We partnered with the client to assume overall responsibility of the client’s IT architecture that helped them focus on core competencies and maintain their leadership position in the market. Our deep domain expertise and experience in managing resource-intensive IT operations also helped them significantly lower costs while mitigating IT risks.

A recognized Indian board with an overall objective to help farmers reach the right buyers partnered with Coforge to develop an efficient e-auction system capable of carrying out the auction process using handheld devices in a wireless network environment. We developed a high performance, robust, and reliable e-auction system on a volume-based revenue pricing model, and simplified administrative procedures. Our approach resulted in preventing buyer cartelization, increased bidder satisfaction and overall efficiency, and better collaboration between buyers and suppliers.

The client is a global leader in the Insurance and Financial services arena providing solutions in the areas of Life, Defined Contribution/Pension, Group Insurance, Annuity, and Mutual Funds. Coforge, the client’s production support partner handled all its production issues.

This Case study, authored by HFS Research Ltd., explains how Caesars Entertainment and Coforge Moved Service Management to the Next Level of Maturity.