IT infrastructure management is an effective means to drive business transformation. Due to several challenges in managing IT infrastructure, service providers must devise an effective strategy and approach that involves complex systems and processes to maintain a competitive edge.

Customers today prefer that banks understand their preferences and goals and use their data to deliver personalized services. Our digital personalization framework empowers financial institutions to build a platform that enables multiple components to work together. The solution offers contextual and relevant customer information to reach the right customer at the right time using the right marketing channel, leading to sustained revenue growth.

Developing an efficient app can be time-consuming and expensive. Involvement of multiple platforms makes this task further challenging. This thought paper shares key insights about React Native app development framework and the benefits it provides to app developers.

Airlines industry is experience driven and customers are willing to pay more for extra convenience and comfort. This thought paper explains how you can leverage technology to achieve the dual aim of enhancing traveler experience and boosting revenue.

The majority of mobile apps in use these days manifest a deficient approach to addressing information security. Organizations must adopt a robust incident monitoring plan that leverages the best practices of mobile app security to deliver trustworthy apps and ensure swift recovery from CyberSecurity incidents.

App users expect high-end features without any compromise on speed or excessive demands on resources. Instant Apps effectively enable better user engagement by providing required functionalities in a modular way without making huge demands on resources like memory or CPU.

Personalization is a prerequisite for travelers today. Leveraging technology to offer interactive, intelligent, individual, and context-specific passenger experiences throughout the journey lifecycle is the key to success for airlines.

Ever since Traditional Outsourcing has gone almost extinct, enterprises are focusing on investing more on the next-generation service providers that can transform IT operations, and provide agility to match the ever-changing dynamics of business. This paper highlights how and why traditional infrastructure outsourcing market is shrinking dramatically. It also explains how the new age vendors can adapt to new technology to provide benefits to Gen 2.0 clients.

As Chatbots and other conversational interfaces are deployed, the testing approaches need to undergo a sea change. Performance considerations like Conversational Flow, Deep localization, Latency and Security need to become a critical focus. Learn about our 3-D QA Framework for Testing AI-infused Conversational Interfaces. It is a comprehensive, end-to-end framework that covers various dimensions like channel integration, conversation flows, and monitoring. The assurance of these dimensions is accelerated by various native conversation test accelerators.

Generation D—the digital generation—is educated and digital literates who represent $ 27 trillion in net worth. They are more comfortable using digital tools—making wealth management more complex. In order to deliver a superior customer experience at every touchpoint, new age customers are looking for digitally enabled advisors with integrated organizational systems, which can provide prospects and clients a superior experience at every stage of the customer life cycle.

Research reveals there is no single, integrated solution available in the market that meets the needs of the advisors. It clearly indicates that advisors have to customize or buy a solution based on the needs of their customers. New age customers are looking for an ideal advisor portal for their all-round financial needs. Ideal advisor portals enable advisors to become truly mobile, enhancing their sales effectiveness, and overall ability to service customers.

Just as organizational needs evolve, compounded by economic uncertainty, deficient IT alignment, mergers and acquisitions, and compliance pressures, organizations become a hub of legacy applications and redundant processes. These applications are often sub-optimal, create information silos, have incompatible technologies, and an unmanageable application portfolio. Therefore, it is necessary to create an application strategy that rationalizes organizations’ legacy portfolio and prepare them for emerging business requirements.