Environmental Details
- 10000 User & 12 Mailboxes
- 25+ Offices across the world
Business Challenge
- As each business unit worked independently there was no effective way for offices across multiple regions to collaborate or communicate.
- Information retrieval was incredibly difficult, sales, presales, and other teams were unable to find the required information in a timely manner.
- Operating across multiple regions and locations, the company struggled with communication issues
Coforge Solution
- Implemented a strategy that helped the company gain the full value of its journey to the cloud.
- Offer complete architecture and design services for the company’s MS Teams migration
- Adoption & Success. We supported and assisted staff to ensure they get the best out of their new digital workspace.
- Established Experience Management Office (EMO); getting to know users’ real needs and high-value activities in order to boost adoption.
- Consulted across BUs to formulate a strategic plan that ensured business benefits would be achieved from the introduction of MS Teams
Benefits to Client
- 96% positive feedback from User’s Surveyed
- 67% employees were active within just 2 months
- Company’s employees are now able to have better connect & collaborate across all countries. Distance is no longer a barrier.
- Employees can now search for documents across Office 365, Yammer, and SharePoint to discover relevant information in a timely manner.
- Using one consistent platform company’s employees are able to collaborate more effectively
