About the Client
The customer is a global provider of risk management products and was looking for an IT solution that would optimize and reduce the turnaround time for test case execution. Coforge developed a solution that modified the existing infrastructural setup, created new business capabilities, and reduced the turnaround time of issue resolution by up to 90%.
Business Challenge
- No visibility into state of test case execution. Performance issues were present even though test case was passing
- High time consumption for issue identification and triage
- Lack of visibility in mapping issues with their origin point
- Lack of seamless and uniform end user experience
Our Solution
- Reconfiguration and validation of existing tool deployment
- Integration with tools used in test automation framework
- Creation of business workflows for complete visibility
- Creation of custom technical dashboards for application health
- Proactive issue identification
Delivering Value
- End-to-end transaction monitoring in a single pane of glass
- Reduced the turnaround time of issue resolution by up to 90%
- Analysis effort savings up to $10,000 per month through proactive issue analysis
- Created custom dashboards for visibility into state of test execution
- Improved release to higher environment by analysis and resolution of around 30 observed/ reported issues in 1 month
